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What Virtual Amazon Employees Are Saying

Amazon Work From Home Virtual Contact Center: Customer Service Agents

Average reported salary is $34,000.00

Smart People

Room for growth and encouraged to think big and outside of the box.

Always Exciting

I love working for Amazon. There is always something new happening.

Flexible Schedules

With my busy family, working for Amazon from home was the answer we’d been looking for.

Preferred Qualifications

  • Customer Focus
  • Flexible schedules
  • Ability to empathize with and prioritize customer needs
  • Uphold company values and respect every customer
  • Exude patience and ownership with each customer
  • Ability to resolve conflicts and set appropriate expectations with customers
  • Ability to determine customer needs and provide appropriate solutions

Basic Qualifications

  • High School Diploma or equivalent
  • Currently enrolled in an Undergraduate program
  • Basic typing, phone, and computer navigation skills
  • Ability to navigate the Internet, email, and Instant Messenger tools
  • Ability to participate and complete mandatory training
  • Ability to complete I-9 work authorization paperwork in person

Technical Requirements

  • 64-bit Operating System 100% 100%
  • Minimum 10 mg Download Speed 100% 100%
  • Hardwired Internet Connection 100% 100%
  • Windows 8.1, Windows 10, or OSX 10.9 or higher 100% 100%
  • Windows Auto Update 100% 100%
  • Windows Defender 100% 100%

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