What Virtual Amazon Employees Are Saying
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Amazon Work From Home Virtual Contact Center: Customer Service Agents
Average reported salary is $34,000.00
Smart People
Room for growth and encouraged to think big and outside of the box.
Always Exciting
I love working for Amazon. There is always something new happening.
Flexible Schedules
With my busy family, working for Amazon from home was the answer we’d been looking for.
Preferred Qualifications
- Customer Focus
- Flexible schedules
- Ability to empathize with and prioritize customer needs
- Uphold company values and respect every customer
- Exude patience and ownership with each customer
- Ability to resolve conflicts and set appropriate expectations with customers
- Ability to determine customer needs and provide appropriate solutions
Basic Qualifications
- High School Diploma or equivalent
- Currently enrolled in an Undergraduate program
- Basic typing, phone, and computer navigation skills
- Ability to navigate the Internet, email, and Instant Messenger tools
- Ability to participate and complete mandatory training
- Ability to complete I-9 work authorization paperwork in person
Technical Requirements
- 64-bit Operating System 100%
- Minimum 10 mg Download Speed 100%
- Hardwired Internet Connection 100%
- Windows 8.1, Windows 10, or OSX 10.9 or higher 100%
- Windows Auto Update 100%
- Windows Defender 100%
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